Q: Is Quabbin Valley equipped to handle Alzheimer's patients?

A: Yes. The staff is specially trained to care for residents with Alzheimer's disease. In addition, the living environment on our Alzheimer's unit is designed with their specific needs in mind. Our Activities Department offers fulfilling activities especially for our Alzheimer's patients, which enhance their quality of life. 

Q: What type of insurance plans does Quabbin Valley accept?
A: We accept a wide variety of insurance plans, HMO's and Managed Care policies including, but not limited to:

~Tufts/Secure Horizons.
~Aetna/US Healthcare.
~Fallon.
~United Health Care of New England.
~Healthsource/CMHC.
~Blue Care 65

 In addition, we accept Private paying, Medicare, Medicaid and VA residents.

Q: What is Medicare and what does it cover?

A: Medicare is a federal insurance program begun in 1965. It consists of two parts: Part A which pays for Hospital costs and many Nursing Facility costs, and Part B which is a voluntary, supplementary program which covers medical and other Nursing Facility services.  The people in our Admissions Department and Business Office are well versed regarding the intricacies of Medicare. They have a wonderful ability to walk people through the often confusing "Medicare Maze", making it simple to understand. Please call them with your specific questions.

Q: What are the visiting hours?

A: For all practical purposes, there are no visiting hours; We are "open" for visitors 24 hours a day. That being said, we usually recommend that visits take place in conformity with the specific care needs of the individual. 

Q: Is smoking allowed?

A: Yes, there is one area set aside for smokers. Although this is a hotly debated issue, we have managed to safeguard the rights of smokers and non-smokers alike by setting a policy which respects both sides.